If you are a consumer, you have a right of withdrawal for contracts about Nordova as set out below. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession (§ 13 BGB).
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day of the conclusion of the contract.
To exercise the right of withdrawal, you must inform us (Danil Galeev, trading as Made By Expert, Peter-Behrens‑Str. 1A, 14469 Potsdam, Germany, email: [email protected]) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory.
You can also electronically fill in and submit the model withdrawal form or any other unequivocal statement through the contact form on our website. If you use this option, we will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by email) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.
Early expiry of the right of withdrawal
For a contract for services that obliges you to pay a price, the right of withdrawal expires when the service has been fully provided, if before the start of performance you expressly agreed that we begin providing the service before the withdrawal period expires and you acknowledged that you lose your right of withdrawal once we have fully performed the contract (§ 356 (4) BGB).
For a contract for the supply of digital content not on a tangible medium, the right of withdrawal expires when we have begun performing the contract after you expressly agreed that we begin before the withdrawal period expires, you acknowledged that your consent means you lose your right of withdrawal when performance begins, and we provided you with a confirmation in accordance with § 312f BGB (§ 356 (5) BGB).
This is why we ask you to give this consent expressly and to confirm your acknowledgement before you buy a paid plan. Independently of the right of withdrawal, you can cancel a monthly subscription at any time with effect from the end of the current billing period, for example with Cancel contract here; yearly plans end automatically after 12 months.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To Danil Galeev, trading as Made By Expert, Peter-Behrens‑Str. 1A, 14469 Potsdam, Germany, email: [email protected]:I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
- Date
(*) Delete as appropriate.